Privacy Policy

This Privacy Policy explains how Froleam collects, uses, and protects your personal information when you visit or make a purchase from www.froleam.com (the "Site"). We are committed to safeguarding your privacy and handling your data with transparency and care.

Information We Collect

When you visit the Site, we automatically collect certain technical information about your device, including your web browser type, IP address, time zone settings, and cookie data. As you browse, we also gather information about the pages and products you view, the search terms or referring websites that brought you to our Site, and how you interact with our content. We refer to this as "Device Information".

We collect Device Information through the following technologies:

  • Cookies: Small data files placed on your device that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.
  • Log Files: Records of actions taken on the Site, including your IP address, browser type, internet service provider, referring and exit pages, and timestamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to track how you browse and interact with the Site.

When you place or attempt to place an order through the Site, we collect additional information such as your name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number. We refer to this as "Order Information". Together, Device Information and Order Information constitute your "Personal Information".

How We Use Your Information

We use your Order Information primarily to fulfill purchases made through the Site. This includes processing payments, arranging delivery, and sending you invoices and order confirmations. We also use this information to:

  • Communicate with you about your orders and our services;
  • Screen transactions for potential risk or fraud;
  • Send you relevant product information or promotional content, where you have indicated a preference to receive such communications.

We use Device Information to help identify and prevent fraud (particularly through IP address monitoring) and to improve and optimize our Site — for example, by analyzing how customers browse and interact with our pages and evaluating the effectiveness of our marketing campaigns.

Sharing Your Information

We may share your Personal Information with trusted third-party service providers who assist us in operating our business. For example, our store is powered by Shopify Inc. — you can learn more about how Shopify handles personal data at https://www.shopify.com/legal/privacy. We also use Google Analytics to better understand how visitors use our Site — for more information on Google's data practices, visit https://www.google.com/intl/en/policies/privacy/. You may opt out of Google Analytics tracking at https://tools.google.com/dlpage/gaoptout.

We may also disclose your Personal Information where required by law, in response to a valid legal request (such as a subpoena or court order), or to protect our legal rights.

Targeted Advertising

We may use your Personal Information to deliver targeted advertisements or marketing messages that we believe may be relevant to you. To learn more about how interest-based advertising works, please visit the Network Advertising Initiative's educational page at networkadvertising.org.

You can opt out of targeted advertising from the following platforms:

You may also opt out of multiple advertising networks at once through the Digital Advertising Alliance's opt-out portal at optout.aboutads.info.

Do Not Track

Please note that we do not modify our data collection or usage practices in response to Do Not Track signals from your browser, as there is currently no universally accepted standard for how such signals should be interpreted.

Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to access, correct, update, or request deletion of the personal information we hold about you. To exercise any of these rights, please contact us using the details provided below.

We process your information on the basis of fulfilling our contractual obligations to you (e.g., processing your order) and pursuing our legitimate business interests. Please note that your information may be transferred to and processed in countries outside of Europe, including Canada and the United States, where data protection laws may differ.

Data Retention

We retain your Order Information for as long as necessary to fulfill the purposes outlined in this policy, or until you request its deletion. You may contact us at any time to request that we remove your personal data from our records.

Minors

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make significant changes, we will update the date at the top of this page.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or would like to make a complaint regarding our data practices, please contact us by email at service@froleam.com.

 

Company Name: KINGSWELL S.R.L.

Company Registration Number: 54935395

Address: Bucureşti Sectorul 3, Strada Rotunda, Nr. 1, Camera 2, Bl. Y1B, Scara 2, Etaj 9, Ap. 82

Email: service@froleam.com