Contact Us

We're Here to Help

Whether you have a question about your order, need help with a return, or simply want to get in touch, our team is ready to assist you. Please find the most relevant contact option below.

Track Your Order

To check the status of your shipment, please visit 17track.net and enter your tracking number. Tracking information is typically available within a few days of dispatch.

General Enquiries

You may find the answer to your question in our FAQ Help Center, which covers common topics including shipping, payments, returns, and account management.

If you can't find what you're looking for, please use the contact form on this page to send us a message directly. We'll do our best to get back to you promptly.

Our Support Hours

Our customer support team is available Monday to Friday, 9:00 AM – 5:00 PM EST. We aim to respond to all enquiries within one business day. If you haven't received a reply, please check your spam or junk folder before reaching out again.

To help us serve you faster, please avoid sending duplicate emails, as this may delay our response time.

 

Company Name：KINGSWELL S.R.L.

Company Registration Number:54935395

Address：Bucureşti Sectorul 3, Strada Rotunda, Nr. 1, Camera 2, Bl.
Y1B, Scara 2, Etaj 9, Ap. 82

Email: service@froleam.com